Privacy Policy

Privacy policy 

This Privacy Policy describes how www.florabd.net (the “Site” or “we”) your Personal Information when you visit or make a purchase from the Website.

What information we collect :


1)Personal Information collected :
Whenever you visit our website, we identify and record only useful data that can help us to understand your requirements and collaborate with you to make your shopping experience the best. We collect your identifiable information like: name, email address, phone number etc. We also maintain records of your history and interests to improve your shopping experience.

2) Purpose of collection: 
to provide products or services to you to fulfill our contract, to process your payment information, arrange products for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3) Usage of "cookies”:
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services and campaigns. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies.

4) INFORMATION THROUGH CUSTOMER SERVICE:
In order to improve our service and to answer your queries, complaints or suggestions, our customer support team can ask for your phone number/E-mail address from our authorized website or Facebook page. We will keep secure your personal information and will use your feedback to create a smarter service for you.

5) CHANGE OF POLICY:
This privacy policy can change due to new rules and regulations, unavoidable circumstances or unseen events. Changes in the policy will always be updated here immediately.

7)Security of personal details:
Your Privacy is one of our major concerns. We always keep the safeguard to your information that we collect through different channels of communication by only authorized employees of the company/service provider. We secured your information through technical, and administrative safeguards designed to help keep it safe, including encryption and in some cases techniques to reduce the ability to identify an individual. But We may have to share your personal information to a law enforcement agency in response to any search warrant/legally valid inquiry by the laws of Bangladesh.